My order says “Pending Payment” and my download links aren’t available.

This happens when payment hasn’t been completed—something in the PayPal process didn’t work. Either you didn’t complete the payment process or PayPal could not process your payment.

Go to My Account. If the order has a Pay button, you may click that and finish paying. Or you may click Cancel and place your order again.

Orders with a Pending status will automatically change to Abandoned after several days.