Service providers should use service contracts at all times if they wish to provide services to clients, protect their own interests and ensure that they are compensated accordingly. You may want to document the rate of pay for services, frequency of billing, insurance clauses, etc. The section defining the terms of payment is important and must indicate how much, when and how the supplier receives compensation. Typically, the provider needs a down payment to secure the services and includes a balloon payment or a series of payments during the service. Write down the payment plan, otherwise you may be owed a late fee or violate the agreement. To get good practice and to make sure you receive all the services you request, ask for a broken down list explaining the total cost. This individual statement should be included in the service agreement as an exhibition. The inclusion of a dispute resolution clause in the service contract can be very difficult because no one wants to think about future problems and problems when a relationship has just begun. However, a well-developed dispute settlement clause protects the rights and obligations of the parties. This clause can save a lot of money and time for a dispute that may arise in the future between the parties. The terms and conditions that the clause may contain are the solution of arbitration and mediation in the event of a dispute. Instead of having a signature ban, service agreements often contain a phrase that says, “You are made to accept these terms if you order, accept or pay for the services we have provided at reception or to the knowledge of these terms.” – and yes, this can be a valid contract! 13.1 Third-party products. Any third-party product that we specify as indicated in an applicable order form or that is provided in conjunction with the Service (z.B a non-Improvado application) is provided by third parties under the terms of the current agreement, and your use of such a third-party product constitutes your consent to comply with the terms of the existing third party agreement.